Terms and conditions

General terms and conditions applied for online donations on the website www.atlantheaassociation.com
The platform belongs to the Atlanthea Association, based in Barlogeni Street, no. 46, Sector 1, Bucharest, CUI 42052641, bank account RO24BTRLRONCRT0546789001, opened at Banca Transilvania, phone: 0721 520 004
Preamble :
This regulation also applies to visitors / donators/ clients  who have not read it. By accessing, browsing and, in general, using the site www.atlantheaassociation.com hereinafter referred to as “Site” or “Site”, you agree to the General Terms and Conditions of its use. In addition, by using the gift card purchase method you agree to the terms and conditions below, which apply exclusively to the purchase of gift cards made online.

1. How to buy gift cards :
a. Atlanthea Association accepts payment for gift cards online. Payment for these credit card products is made through the online payment processing service offered by Mobilpay
b. The user can choose the desired gift card
c.  The indicated transaction price is the net price that will be paid by the user, without any additional fee.
d. You can order a gift card online by following the steps below:
– Select the desired gift card and add it to the cart.
– Choose to complete the order.
– Enter your personal data.
– Enter credit / debit card data;
If the card transaction was successful, the following screen thanks you for your gift card purchase and provides you with the relevant information for this transaction. You will also receive this information by e-mail.
e. Payment by card will appear on the account statement with the name Atlanthea Association

2. Security Policy
a. Personal information is necessary for the correct and efficient processing of the order placed by you. The entry of personal data is done using an encrypted SSL connection. Personal information is not transferred to other third parties, neither by the Association nor by Mobilpay. The e-mail address is important because the donation information will be sent via e-mail. An incorrect email address slows down the entire ordering process. Moreover, the Atlanthea Association and Mobilpay will not be able to contact you and inform you about the payment status or the service purchased by you.
b.  How safe is it for me to pay online?
Gift cards on this website are traded through the online payment services offered by Mobilpay. The risks associated with an online payment are:
• Personal data entered by you to complete the order may be in the possession of third parties and may be misused – Mobilpay guarantees the security of its IT systems.
• Your data in the case of bank card payments (card number, expiration date, etc.) to be in the possession of third parties and to be misused. In the case of the “3-D Secure” system applied by Mobilpay for payment with Visa or MasterCard cards, no information related to your card is transferred or stored, at any time, on our servers or Mobilpay servers. being directly introduced into Visa or MasterCard systems, as appropriate. In addition, if your card was issued by a bank certified in the “3-D Secure” system, the authorization of the transaction is done only after your authentication in this system – entering a secret code / password known only to you, similar PIN code at ATM transactions. Read Verified by Visa  and  SecureCode  for complete details about the “3-D Secure” system.
c.The only payment method is Mobilpay payment and for this, it is necessary to fill in a form with the information about your card. For credit / debit card payments, issued under the Visa and MasterCard logo (Visa / Visa Electron and Mastercard / Maestro), the “3-D Secure” system developed by these organizations is used, which ensures the same level of security for online transactions. such as those made at the ATM or in the physical environment, at the merchant. “3-D Secure” ensures, first of all, that no information related to your card is transferred or stored, at any time, on our servers or on Mobilpay servers, this data being entered directly into Visa systems and MasterCard. Furthermore, “3-D Secure” is a system for authenticating the identity of cardholders in an electronic environment. The cardholder authentication process is based on the security code, known only to the holder, and is carried out only on Visa or MasterCard servers, as appropriate. The “3-D Secure” system allows you to make purchases or donations online with any card issued under the Visa or MasterCard license, including debit and electronic Maestro and Visa Electron. Virtual cards issued by these organizations are also accepted. The “3-D Secure” system allows you to make purchases or donations online with any card issued under the Visa or MasterCard license, including debit and electronic Maestro and Visa Electron. Virtual cards issued by these organizations are also accepted. The “3-D Secure” system allows you to make purchases or donations online with any card issued under the Visa or MasterCard license, including debit and electronic Maestro and Visa Electron. Virtual cards issued by these organizations are also accepted.

3. Payment methods
You can choose from the following payment methods: credit / debit card through Mobilpay.
If you have selected a credit / debit card as your payment method, you need to fill out a form with information about it. If the card transaction was successful, the following screen thanks you for ordering on our website and provides you with the relevant ordering information. You will also receive this information by e-mail.
Mobilpay accepts the following credit / debit cards: Visa, Visa Electron, Mastercard, Maestro.
Using the credit / debit card as a method of payment, your order will be processed immediately.

4. Return Policy
Payment for GIFT CARDS can be returned to customers. In this case, the clients will send, within maximum 14 calendar days, from the moment the donation was made, a written request to the Atlanthea Association, in which they will expressly request the return of the amount paid. The customer will attach to this request proof of payment of this amount of money through the website atlantheaassociation.com The
request for the return of the products will be sent by e-mail to: contact @ atlantheaassociation.com

5. Confidentiality
The data requested by the Atlanthea Association / Mobilpay  will be used only in the context of facilitating the payment of gift cards to the association.
The information obtained from the user will not be made available to any natural person, legal entity, institution, etc. unless they are duly justified by the authorities entitled to verify commercial transactions or if any website is abused.
The user’s personal data will be used by the Atlanthea / Mobilpay Association only for the purpose stated above. The information in the payment form will be used to send the user the confirmation of the donation.
The data filled in (card data) by users will not be stored in the Atlanthea / Mobilpay Association servers as they will be collected by payment processors.

6. Disputes and conflicts
Any attempt of unauthorized access to the Site and any attempt of fraud will be reported to the competent authorities.
Any disputes, divergences or claims resulting from or in connection with the payments made, will be resolved through amicable negotiations. If these negotiations are not successful within 10 calendar days from the date on which the dispute arises, it will be settled by the competent courts.
By agreeing to these Terms and Conditions, the user fully assumes these risks.

7. Final provisions
a. Methods of receiving payments:
• Gift Cards with online payment directly from the atlantheaassociation.com website through the specialized service Mobilpay
b.  All users undertake to comply with the laws in force.
c. These  terms and conditions are subject to change at any time without notice.

Last updated on November 27, 2020